Email not arriving through Google Groups – how to fix!

Why are emails not arriving to Google Group members? This situation would come up where you are routing emails immediately to a number of users, and the group has moderation settings.
January 4, 2022 2:30 pm

Google Groups for Business are used within Google Workspace to help deliver emails to groups or distribution lists. They can be used internally, or mixed with external partners and systems, or purely as an external conversation board.

Groups also allow you to have multiple users in a Collaborative Inbox where they can manage and work on emails together with accountability and visibility in play.

In this video we’ll be looking at why emails do not come through to the user via a Google Group. This situation would come up where you are routing emails immediately to a number of users, and do not want any moderation.

We’ll check if you are using Google Groups for Business, and then check out the Email Log search to find the emails, and finally review the Moderation settings in the Google Group to stop emails being moderated.

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