There are many reasons to need to forward on email collected by Microsoft Exchange, such as vacation planning, change of domains or migration to a new system using dual delivery. This is how you set up Exchange forward email to external address.
Create a MailContact
Create a MailContact using the EMC:
1. Expand Recipient Configuration | Mail Contact
2. In the Action pane, click New Mail Contact
3. To create a new Contact object, leave the default (New Contact) selected | click Next
4. Type First name, Last name
5. Click Edit to add the external email address
6. Click New to complete creation of new MailContact
Forward the Email
Now that we have a MailContact created for the external recipient’s email address, we can forward mail for the Exchange recipient to the MailContact. To configure mail forwarding using the EMC:
1. Expand Recipient Configuration | Mailbox | select mailbox | properties | Mail Flow Settings tab | Delivery Options
2. Under Forwarding address, select Forward to
3. Click Browse to select the MailContact
4. Optional: If a copy of the message needs to be delivered to both the external recipient and the original recipient’s mailbox, select the Deliver message to both forwarding address and mailbox
In our organisation, when migrating users from Exchange to Google Apps we use this system to set up dual delivery between the systems. This way we can allow some users to migrate and test run the system, prior to changing DNS or doing anything that can jeopardise the migration prior to completed setup.
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SixFive is a Google Apps authorised reseller. If you’d like some assistance in migrating to an email, calendar and document platform that is easy to use and will remove some headaches from your business, drop us a line, we’d be only too happy to assist you.
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